How am I billed?
Billing is per actual hour that a server is provisioned. Minimal charge is for one hour, currently $0.06. Billing is post pay and done on the first of every month. If you start today, your next bill will be on May 1st. If your server is online for the entire month, we only bill for 28 days. This is a 10% automatic discount.
How do I choose between monthly and hourly billing?
You don’t need to choose, the system does it for you. Monthly users are discounted by almost 10%.
Am I charged while my box is in hibernate mode?
When hibernating, the billing drops to 65% of the usual rate. This allows you to save on your bill if you don’t need your server during times you know traffic will be slow.
What forms of payment do you accept?
Currently only credit cards are supported.
Do you offer refunds?
Charges can be refunded by our customer service team.